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eCommerce Customer Service Platforms

Customer service is at the heart of all business, and eCommerce companies are no different. As a result, in order to maximize customer loyalty and streamline the customer experience, the vast majority of eCommerce businesses rely upon the function of online customer service software.

But what exactly does eCommerce customer service software offer – and which is the right one for your business? To help answer these questions, CommerceGurus has produced the following guide to 13 of the best eCommerce customer service software packages.

How to Set Up WooCommerce Attribute Swatches

By Maria Pirzada Ansari3 Comments

If you’re like most digital retailers, you probably focused on getting your online store up and running as quickly as possible in the very start.

But now, things are different.

As your store begins to gain traction, you might be thinking of ways to improve it in terms of design and usability. One important way to do this is by setting up attribute swatches for your variable products.

eCommerce Listings Pages – 10 Top Examples

By Simon TomkinsLeave a comment

One of the keys to a successful eCommerce store is reducing user bounce rates (customers entering your website and rapidly returning to search engines).

Essentially, the longer you can keep site visitors on your listings/product pages, the more likely they are to convert from passive users to proactive customers. But how exactly can you refine your product listings pages to minimize bounce rates and maximize user interest and conversion rates?

eCommerce Copywriting

By Simon TomkinsLeave a comment

It’s often said that marketing is the greatest art form of the 21st century, and so, in order to ensure that their eCommerce website fulfills its potential, online store owners need to tap into the marketing power of eCommerce copywriting.

Yes, high-quality eCommerce copy can help drive a potentially unlimited amount of traffic to your online store and, crucially, help to convert that traffic into sales. So, what copywriting tips and tricks can you use to transform your content into a lucrative art form?

How to Add Product Video in WooCommerce

By Maria Pirzada AnsariLeave a comment

Looking for a way to offer an engaging shopping experience on your online store? Product videos on your WooCommerce product pages are the ideal enhancement.

Adding product videos is a great way to showcase your products better and present more information about your products. It helps customers make informed purchase decisions and can increase sales for your business.

In this article, we’ll take a closer look at why you should add product videos to your WooCommerce product pages. We’ll also share some examples of big-name brands that use product videos successfully.

Finally, we’ll list some of the best plugins that let you add product videos in WooCommerce and show you step-by-step how to get started.

WooCommerce Database Optimization

By Maria Pirzada AnsariLeave a comment

Is your online store laggy? Does it cause site visitors to bounce off when content doesn’t load properly? You need to optimize your WooCommerce database.

Optimizing your WooCommerce database is important for maintaining site performance and improving the responsiveness of your web pages. If the user’s browser gets a slower response from your website’s server, it will take longer to display content to site visitors when they try to access your store.