Once you’ve secured an order from a new customer, the start of your relationship has only just begun.
Rather than settling for one-time customers, you should see the initial transaction as a chance to nurture a long-term relationship that leads to repeat purchases.
One way to do this is to get to grips with post-purchase eCommerce emails.
These emails are an excellent way to stay in touch with your customers, form a connection, and generate more sales, and there are many different types of post-purchase eCommerce emails you can send.
Some are essential, such as order confirmations, while others, like the customer-appreciation and year-in-review emails, are more optional.
However, as you’re about to see from these nine examples of post-purchase eCommerce emails, there are many ways to reach out to your customers after they’ve placed an order. Each one has its own benefits, whether that’s for you or the customer.
What they all have in common, though, is that they can help you to provide better customer services and generate repeat orders — something all eCommerce store owners should be aiming for.
